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General Information
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-Ask all question BEFORE buying!
-We have the right to change our policy without notice. Please read for updates.

-Sneakerbase has no affiliation with Nike or Jordan.

-ALL GOODS MUST BE PAID IN FULL BEFORE ANYTHING IS SHIPPED

-Although our products are comparable in style to the original name brands, we DO NOT represent them to be original, nor do we represent that they are exact copies. Therefore, they do not violate any copyright laws. We simply ask consumers to compare the price along with style and quality to the above-mentioned name brands. Any reference to brand names or "compare to" are made strictly for comparison purposes 2) We are in no way affiliated with any of the authentic manufacturers. To purchase authentic products visit their respective websites or authorized retailers. 3) If you are affiliated with or working for Burberry, Timberland, Louis Vuitton, Gucci, Fendi, Coach, Nike or any other product on this site either directly or indirectly, or any other related group, or were formally a worker, you cannot enter this web site, cannot access any of its files and you cannot view any of the html files. If you enter this site you are not agreeing to these terms and you are violating code 431.322.12 of the Internet Privacy Act signed by Bill Clinton in 1995 and that means that you cannot threaten our ISP(s) or any person(s) or company storing these files, and cannot prosecute any person(s) affiliated with this page which includes family, friends or individuals who run or enter this web site. 4) By continuing to enter this site, you are expressly and impliedly agreeing to all terms as stated above.

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Return Policy

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-We have the right to send a replacement item if your item is out of  stock
-We do not offer refunds! ONLY store credit!
-We only offer store credits on shoes that are brand new and in the condition that we sent them to you.

-Some unexceptable reasons for exchange are:
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I don't want the shoes anymore, I ordered the wrong size or color, colors of shoes are darker or lighter than pictured, shoes do not fit.
-Acceptable Reasons for exchange:
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Wrong shoe or size sent, factory defect on shoes, mistake on Sneakerbase's part.
-The buyer is responsible for ALL shipping charges back to us! NO EXCEPTIONS. If you do not ship it back to us for inspection, we cannot offer you credit and an exchange.
-All exchange/return items must be approved first.
-Customers must Return/Exchange within 5 days of receiving shoes to get an exchange on the shoes.
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Email: [email protected]